Home Repair Store Support
What to Expect As An Agent
Assisting customers with product questions
Inbound sales, customer service, and store support
Placing new orders
Handling existing orders: returns/ replacements
Provide store specific support
Contacting vendors for shipping information
Capabilities of Top Performing Agents for this Program
- Deliver fluent written and verbal English
- Outstanding problem-solving skills
- Displays patience, empathy, an ability to manage stress, the ability to work under pressure
- Experience working with users to identify the best solution
- Provides knowledgeable, friendly and eloquent customer service
Equipment Requirements
*No Chromebooks or Mac systems are capable
- PC Requirements:
- Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.
- 64 GB total Hard Drive or higher.
- 4 GB of RAM or better
- USB VoIP Headset.
- Windows 11
- Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload
Available Hours
Sunday~ Saturday 6:00 AM – 2:00 AM EST
Client requests agents service 20 hours per week, 5 hours Sat and/or Sun
Starting Pay: $15.00 per hour (Max)